Specific goals for content development include credibility, easy to use, logical organization, and quality/professional design. Here are some tips:
- Organize the content and structure for the user. Internal business sites often reflect the company’s departmental organization. Structure and content for external users should reflect the wants of those users.
- The web site should serve a single purpose. I know one company near me that has over 80 web sites, each serving a single purpose and each targeting many of the same products to different user groups.
- Make the site easy to use and serving the needs of the user.
- Be sure the site looks professional.
- Verify the statements you make on the site (cite references) and make it easy for the user to verify your statements.
- Establish yourself and others working with you as an authority. Use testimonies, galleries, and authoritative information. Your About page is important.
- Put warmth in your content. Show pictures that relate of smiling people doing things.
- Build trust with your audience.
- Give multiple ways they can contact you. At least one should be your geographic address (not the “Box number”). Search engines use this to give priority to local listings. In addition, the geographic address builds trust.
- Update the content on the site frequently. This is also very important for search engine listing priority. Use a blog.
- Minimize advertising and promotional content. This is particularly important in the social networks.
















